Randall and Pearlyne
It has been a day since our wedding dinner and I have to say that we made the right decision going with 'The Westin' as our wedding venue.
To begin with the service from Agnes and the events team has been splendid from the get-go. Thank you for being attentive to all our numerous questions and clarifications, helping to ensure that we were well taken care of during the stay here.
The banquet team that attended to us was phenomenal. Ronald with his excellent overall oversight as the Banquet Manager helped to ensure that the whole dinner went smoothly for us. YJ provided us with tremendous assistance for the tea ceremony and the dinner, her experience and professionalism showed as she was able to pre-empt our various needs.
Notable mentions for the rest of the banquet team and Rusdy the AV technician. I hope that these individuals and teams who have gone above and beyond get the recognition they deserve as they perform thankless tasks which make the difference to us both during one of the biggest celebrations of our life.
If this is the level of service that The Westin embodies, you can definitely count on us to be loyal customers. Keep up the good work and attitude team!
Desmund & Filvi
I wish to compliment Eddric Yang on his exceptional fine service!
Few months back, I was looking for a great hotel with a spectacular view to hold my solemnization. Being a very picky person, I went over to 10+ hotels to search for the perfect location until I came across Westin Singapore and met Eddric Yang. During that time, I shortlisted my choices to 2 hotels, but it was Eddric who accommodated to most of my very difficult requests, and his sincere and prompt responses made me decide to hold my life event in The Westin Singapore.
On the day of solemnization, as many people will fear, the sequence of events were delayed due to unforeseen circumstances. When issues cropped up, Eddric was there to slowly solve the problems! One key moment I remembered vividly was when we were very disappointed that we had to move the solemnization ceremony from the infinity pool to the meeting room due to bad weather conditions. Eddric was there again to help and tried to delay the moving of the entire ceremony downstairs to see if the rain could stop in time. Although in the end we didn't manage to have the ceremony beside the infinity pool as planned, Eddric helped to get permission for us to rush up to take some group photos with my guests which made everyone really delighted. Thank you Eddric!
During the dinner reception, I was really surprised that halfway through the dinner, Eddric came in to congratulate me and asked if everything's fine when I had guessed that he had already left for the day. Everything ended well that day. Eddric, thank you for being there for me and my wife. Things have moved so smoothly with you around. Thank you to all staff at the reception too for the great service and hospitality for all my guests.
To end my letter, my wife and I would like to thank The Westin Singapore and in particular, Eddric Yang, for making our solemnization a memorable and fantastic one. Thank you!
Chi Qiang & Yu Jie
Chi Qiang and I held our wedding banquet at The Westin on 3 September 2016. It was an event that we hold dear and we are so happy that it turned out to be so memorable. With that, we would like to extend our heartfelt thanks to our hotel coordinator, Eddric Yang, and the Westin team. We are indeed so blessed to be assigned with a helpful, responsive and responsible coordinator who upholds great service and professionalism. He has been very assuring and ensured that everything turned out smoothly and indeed it did. We had a lot of compliments from the guests for the food as well. A BIG thank you to the great chefs and a wonderful team of service staff!
- Teo Yu Jie
Samuel & Janice
We would like to congratulate your team in planning and executing our wedding banquet to near perfection on 28th May 2016.
We would like to highlight the extraordinary services provided by our wedding coordinator, Lek Sheau Wen, Assistant Sales Manager, Catering & Group Sales. She was always prompt in her replies and willing to go the extra mile in helping us resolve issues. Her experiences in wedding planning definitely helped us throughout the stressful journey. We were always assured knowing that there was someone experienced and reliable we could count on.
We would also like to thank the banquet chef for the delicious food which our guests were more than satisfied with, and also Hisham, the banquet manager, and his team for the excellent service provided to my guests.
We were pleased to share this important milestone with our guests in The Westin Singapore.
Marcus & Kellyn
Marcus and I had our wedding at the Westin and it was such a smooth and memorable day for the both of us, our family and friends. We had great reviews that food was awesome and the set ups at the solemnization area and ballroom were beautiful. The stay in the bridal suite was heavenly and the personalized pillows was the sweetest touch.
We would like to say a heartfelt thank you to the Westin team especially to Eddric who followed up with us promptly, tirelessly and patiently in this whole wedding planning process through to the day after the wedding when we checked out. Thanks Eddric for your dedication in making our wedding hassle free and as perfect as can be, we truly appreciate everything you did for us :)
Ivan & Fancy
The best decision that we've made for our wedding party was choosing The Westin Singapore. Awesome hotel and crew leaves us unforgettable and great memories.
Thank you, The Westin Singapore.
Gerald & Zhi Xin
From our first wedding planning visit all the way till the wedding banquet itself, Sheau Wen has been ultra dedicated in making the most important night of our lives perfect. Zhi Xin and I were especially thankful that The Westin Singapore was so accommodating with our requests. The most commonly talked about thing amongst all our relatives and friends has got to be the quality of the food and its presentation. Together with a pillarless ballroom and a castle high ceiling, Feb 20 will always be etched in Zhi Xin's and my mind as the dream wedding we've always wanted.
Chia Yee & Huey Naa
The hotel is incredibly clean, modern, and chic - my wife loves the ballroom design. Our guests had a wonderful afternoon at the wedding reception and we have received so many compliments from them on how delicious the food was and how generous the portions were. Prompt and professional staff attended to our guests' needs. Special thanks goes to our coordinator, Sheau Wen, for helping us throughout the whole preparation, patiently replying our long list of enquiries and accommodating our needs.